Select a time that works for you and our ToothFairy, and we’ll send you an email confirmation. Schedule An Appointment HereĬlick “Book an Appointment” and fill out your payment information & our quick questionnaire. Once you’ve told us a little about yourself, log into the HIPAA compliant platform to “Book an appointment”. If you've used our system before you can sign in to get started. Sign up to get started! Create a new account with your email and password. Schedule a visit with The Virtual ToothFairy Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.1. In most cases we will ask you to return the item to us for an exchange or refund. If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email We will then advise you on the best course of action. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged. Items bought in the sale are non-returnable and non-refundable. The item must be unused, be in its original packaging and be suitable for re-sale. If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. If you are unhappy with your order for any reason, please contact us on 01822 613098 or Please have your order number to hand when you contact us as it will allow us to find your order quickly. On receipt of your order we request that you check the items as soon as possible. Please Note: We do not accept returns on any personalised products.Īll orders are thoroughly checked before leaving our premises. If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt. Our couriers deliver between 08.00 and 18.00 Monday to Friday. You will only receive a tracking number if you have chosen Express delivery option for your order. In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will also receive an email when your order has been dispatched. You will receive an email to confirm we have received your order and that your payment has been accepted. While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. The time your order takes to arrive will depend on the delivery option you choose.
We will send you a notification email when your order has been dispatched. Any orders placed after that time will be dispatched on the next available working day. Our aim is to dispatch all orders placed before 12 noon on the same day. This includes a terrestrial telephone number for overseas orders. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Non-Mainland UK and International Delivery USA (Books Only) - Dispatched from San Jose, CaliforniaĪustralia (Books Only) - Dispatched from NSWĪustralia Express (Books Only) - Dispatched from NSW UK Saturday Delivery (Order Before 12:30pm Friday) UK Mainland Express Delivery ( Order Before 12:30pm)
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